Price Match Policy

Price Match Policy

We will match any Australian official stockist’s advertised price!

At Sydney Salon Supplies we are proud to be 100% Australian owned & operated and strive to bring the most competitive offers to our customers at all times. Therefore, we are constantly checking and matching our competitors pricing and where necessary adjusting ours. However sometimes there are cases where we haven’t yet identified the need to adjust our price. In this rare event, simply let us know via our chat box function that you have found a cheaper price and we will gladly match it.

How to claim: 

Simply send us a link to our competitor’s advertised price for the same product advertised. Once we verify the price is genuine (inclusive of delivery costs) we will happily match or refund the difference to you.There are a few conditions around this, so please check these out below. 

Terms & Conditions:

  • Advertisements must be current and items identical. 
  • Competitor must have stock available in quantity requested. 
  • Price must be advertised in a competitor store within a 10km radius when matching in-store/pick-up otherwise the “price + postage” price will apply. 
  • Competitors' conditions may apply i.e. payment type, location, freight, delivery etc 
  • We reserve the right to limit sales if deemed for retail sale or limited volumes.

Price match exclusions:

  • Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity

  • Trade, special event or membership offers, or prices not available to the general public

  • Clearance, seconds or refurbished lines, or ex demonstration or display offers

  • Offers by any resellers, classifieds, auction sites, manufacturers, distributors or importers

  • Offers that require delivery from an overseas based distributor direct to the customer

  • Advertising errors (either ours or competitors) 

  • Unfortunately we are not able to match eBay, Amazon or Catch.com prices

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