Orders are processed Tuesday through Saturday and delivered Monday through Friday, excluding public holidays.
We offer free postage on all our items using Australia Post Regular Parcel. This method normally takes 1 to 7 business days for items to be delivered. Delivery lead times will be based on location. Delivery areas further away from Sydney and rural addresses will result in longer lead times.
If you want a safer way to receive your product you may choose (for an extra $5) Parcel with Tracking and Signature (Registered Post) or simple pay $4.00 to receive a Tracking ID.
If you choose the Express Postage option there will be a delivery charge of $10. All parcels will be delivered between 1 to 2 business days in all Australian capitals cities (except Darwin and the country - 2 to 3 business days) after shipping.
Orders with Tracking, Tracking & Signature and Express Post receive a product selected by the buyer.
For Tracking Information:
Will be sent to you (not from us) via Australia Post.
Please check your email address for an email from Australia Post with tracking information.
Please also check your Junk Email folder before contacting us.
Orders received before 3 pm (Sydney time) will be shipped that same business day, and we'll always try our best to get orders out that arrive after the 3 pm deadline.
Shipments To Other Countries
We're sorry Sydney Salon Supplies only delivers within Australia.
Some of the goods advertised on this website come with a manufacturer's warranty. Most of the goods come with a 1 year warranty. ghd hair straighteners come with 2 year warranty.
You should contact us directly for details relating to the available manufacturer's warranty (if any).
Our contact details:
If you have any issue with a ghd product, please contact ghd Australia. They will help you out directly.
1300 443 424